INFO & FAQ 

GENERAL INFO


●     18 & older
●     Rain or shine
●     Festival wristband must be worn at all times
●     Wristband void if tampered or removed
●     Lineup / set times subject to change
●     Everyone subject to search upon entry
 

NORMS OF CONDUCT


As per the municipality of Portimão: Every tourist deserves the best experience while visiting Algarve.

For the pleasure and safety of all, the following behaviour is PROHIBITED:

●     Consumption of alcoholic beverages in public areas.
●     Possessing, consuming, buying or distributing drugs is prohibited.
●     Swimming under the influence of alcohol or drugs.
●     Driving under the influence of alcohol and drugs.
●     Sleeping under the influence of alcohol or drugs in public areas.
●     Urinating or defecating in public area.
●     Abusive, foul or disruptive language or obscene gestures.
●     Any behavior disturbing or obstructing the order or interfering with the attendees’ enjoyment of events.
●     Inappropriate public display of affection
●     Throwing trash in public areas and/or beaches
 
Please Note: These behaviors are regulated and may result in arrest and fines by the Portuguese authorities.

 

EMERGENCY NUMBERS

Ambulance & Emergency Free Call: 112
Police: 112 (or +351 282417717 or +351 968078114)
Fire: 112
Public Security: 112
Red Cross: +351 282485
Tourist police: +351 282417717 or +351 968078114

 

Medical Doctor

Exclusively serving tourist in your hotel suite or condo.
PT Medical
+351 913124104 or +351 910353571
 
geral@ptmedical.pt
www.ptmedical.pt
 

Hospitals

Name: Centro Hospitalar do Algarve - Portimão
Address: Sítio do Poço Seco - Portimão
Phone number: +351 282 450 300
http://www.chalgarve.min-saude.pt/
 
Name: Centro Hospitalar do Algarve - Lagos
Address: Rua do Castelo dos Governadores - Lagos
Phone number: +351 282 770 100
http://www.chalgarve.min-saude.pt/
 
Name: Centro Hospitalar do Algarve - Faro
Address: Rua Leão Penedo - Faro
Phone number: +351 289 891 100
http://www.chalgarve.min-saude.pt/
 
 
PLEASE NOTE: Medical fees payable upon receipt, insurance reimbursement in your home country where applicable. Your home medical program may not provide payment for medical services outside your home country. Obtaining adequate medical/travel insurance, including air ambulance coverage, and consulting a physician or travel medicine specialist six to eight weeks prior to your trip to determine health risks and necessary vaccinations is recommended. Be prepared to pay for medical care yourself and seek an insurance refund when you return home, as many medical facilities will not deal directly with insurance companies. Pharmacies, called ‘Farmacias’, are well stocked; however, prescription and over-the-counter medications may have minor differences from those you obtain at home.
 
 

NEAREST FOREIGN REPRESENTATION

American Embassy & Consulate

Address: Avenida das Forças Armadas 1600-081 Lisboa
Tel: + 351 217273300
Website: https://pt.usembassy.gov/
Office Hours: From Monday to Friday, from 08h to 17h
Consul: Angela Dalrymple

Spanish Consulate

Address: Rua do Salitre 3, 1250-096 Lisboa
Tel: (+351) 213 220 500 or (+351) 917 267 402
Email: cog.lisboa@maec.es
Website: http://www.exteriores.gob.es/Consulados/Lisboa/es/Paginas/inicio.aspx
Office Hours: From Monday to Friday, from 9h to 14h
Consul: D. Luis Felipe Fernández de la Peña

German Consulate

Address: Rua António Crisógno dos Santos, 29-Bloco 3, Escritório l
8600-678 Lagos
 
Tel: (+351) 282 799 668
Email: lagos@hk-diplo.de
Office Hours: From Monday to Friday, from 9h to 13h
Consul: Dr. Alexander Rathenau

British Consulate

Address: Avenida Guanaré Edifício A Fábrica, 8501-915 Portimão
Tel (+351) 282 490 750
Email: portugal.consulate@fco.gov.uk
Office hours: Monday, Wednesday and Friday from 9.30h to 14h
Consul: Clive Jewell

French Consulate

Address: Rua Almirante Cândido dos Reis 226, 8800-318 Tavira
Tel: (+351) 281 380 662, (+351) 281 380 660
Email: agenceconsulairealgarve@hotmail.com
Office hours: From Monday to Friday, from 09h to 12h
Consul: Dr. Jean Pierre Rancher

Italian Consulate

Adress: Rua Do Indico - Edificio Altis - 2M, Albufeira
Tel: (+351) 289 588 094
Email: albufeira.onorario@esteri.it
Office Hours: Monday from 10h to 13h
Consul: Francesco Berrettini
 

VENUE DOS AND DON'TS

OK Backpacks (medium)
OK Hats
OK Sun Block
OK Lighters
OK Cell Phones
OK Sunglasses
OK Dancing Shoes
OK Cigarettes
OK Small Beach Towel
OK Umbrellas
OK Fanny Packs
OK Film Cameras (Non-Professional)
OK Digital Cameras (Non-Professional, no removable lenses)
 
NO Instruments
NO Knives / Weapons Etc.
NO Chains / Chain Wallets
NO Fireworks / Explosives
NO Drugs / Drug Paraphernalia
NO Outside Food & Beverages
NO Bota Bags
NO Tents
NO Refunds, Exchanges, Cancellations or Transfers
NO Chairs
NO Video Cameras
NO Audio Recording Devices
NO Professional Cameras
NO Pets
 

GENERAL QUESTIONS

When does The BPM Festival take place?
The 2018 edition will take place September 20th - 23th in Portimão & Lagoa, Portugal.

What is the minimum age to attend the festival?
The minimum age for entry is 18.

Where do the day and night parties take place?
Both day and night parties take place at varied oceanfront beach clubs & venues in Portimão & Lagoa. Venues & hours to be announced!

How hot will it get in the day and how cold will it get at night?
CLICK HERE for ALGARVE 10 Day Weather forecast information.
CLICK HERE to see what the "average" weather is like in ALGARVE all year long.
How will I know what artist is playing what day?
Check for the day-by-day event schedule on our website here and on our Facebook page!

Is re-entry allowed?
Only valid festival pass holders will be allowed re-entry to events.

Where can I get BPM merch?
BPM merchandise will be available for purchase during the festival. The location will be announced prior to the festival's opening day.

Can I use tickets/wristbands/The BPM Festival name to promote my website/product/event?
No. The BPM Festival trademarks, intellectual property, tickets and wristbands may NOT be used for advertising, promotions, contests, sweepstakes or any commercial purpose. The only exception is for the festival's official sponsors (and even they need formal written authorization from the festival's producers).

What else can I do while in ALGARVE?

Historical cities and villages that you should visit:
Tavira, Loulé , Silves, Lagos, Sagres, Vila Real Santo António, Olhão, Cancela Velha
 
Water parks:
Slide & Splash - Lagoa
Aqualand - Alcantarilha
Aquashow - Quarteira
 
At Portimão:
Historical village - Alvor
Underwater tourism - Ocean Revival
Beaches:
Praia da Rocha, Praia do Alvor, Praia do Vau
 
What airport should we fly into?
Faro and Lisbon International Airports are the closest to Portimão. Faro airport is located 45 minutes from Portimão and Lisbon airport is just 2h 30 minutes away by car.
            
How do I get to Portimão & Lagoa from Faro airport?

BUS
Public transports: From Faro airport you need to take the bus to Faro (https://en.aeroportodefaro.com/buses) and then another bus to Portimão (http://www.rede-expressos.pt)
 
TAXI
https://en.aeroportodefaro.com/transfers
 
CAR RENTAL
https://en.aeroportodefaro.com/car-hire
Do I need a visa to come to Portugal?
See below for a list of countries that do NOTrequire a visa to enter Portugal.
http://www.sef.pt/portal/v10/PT/aspx/apoioCliente/popup.aspx?id_linha=5959
And all the countries members of the European Union who belong to the Schengen area:
http://www.schengenvisainfo.com/schengen-visa-countries-list/
I have a medical prescription, can I bring it to Portugal?
 
We recommend you keep a copy of the doctor's written prescription(s) with you.
 
 

TICKETING QUESTIONS


Where can I buy wristbands/tickets?
Multi-day festival passes are on sale at https://www.eventbrite.com/o/ the-bpm-festival-11957550003
 
In Algarve, you can buy tickets at the BPM Box Office set in Portimão during the festival, or at the venue door (subject to availability).

Will single event tickets be available?
Yes! Once individual events are announced, single event tickets will be available at https://www.eventbrite.com/o/ the-bpm-festival-11957550003 

What are the different ticket options and what are the benefits of getting a Festival Pass (wristband)?
Single event tickets
Valid for one party, no re-entry.
4-day Festival Pass (Wristband): Valid September 20-23, 2018
Includes entry to all events, re-entry, line bypass, guaranteed entry (subject to venue legal capacity), first choice to reserve VIP tables/booths at venues.

Can I buy tickets at the door?
Subject to availability.

Will tickets be mailed to me?
No

What do I need to claim my wristband / tickets if bought online?
Please bring valid government official ID and confirmation email. NOTE: The valid government-issued ID must match the name on the confirmation email.

Can I change the name on the ticket?
No

Can I give my festival pass to a friend?
No, this is strictly prohibited. The BPM Festival staff and security reserve the right to confiscate any festival pass which appears to be tampered with.
The BPM Festival is not responsible for your festival pass or ticket is lost, damaged, or stolen.

I purchased my tickets, I didn’t receive my confirmation email / downloadable file. What do I do?
If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder.
If you still cannot locate your order confirmation, or are having any other technical issues with your order, click here to contact Eventbrite: https://www.eventbrite.com/support/contact-us

Can somebody else pick up my will call order?
No. The purchaser MUST be the one to pick up and present a valid government ID and email confirmation. NO EXCEPTIONS.

Are there group VIP packages available?
For more information or to book your VIP table in advance, please contact: info@thebpmfestival.com
*The BPM Festival reserves the right to sell the bed/table if you are not present to attend to your table within the timeframes outlined to you at the time of booking.

Are there package deals for The BPM Festival? (Transfers/tickets/accommodation) or do I have to book this all separately?
Festicket, a limited liability company registered in United Kingdom (ABTA NUMBER: Y6095).
 
Festicket is the official partner of BPM Portugal offering you the opportunity to purchase festival tickets, accommodation and transfers at competitive rates. Users can browse dates, locations and transfers within the main festival area and surroundings in order to choose the best suited option for their holiday.

I bought tickets from a “friend”/scalper/3rd party, how can I verify this pass will work?
DO NOT buy tickets from a 3rd party/Scalper. There will be NO CUSTOMER SERVICE, authentication or guaranteed support for passes purchased from a third party/scalper.
 *The BPM Festival reserves the right to refuse entry or eject anyone whose behavior is unruly or illegal in nature.
 
 

ADDITIONAL INFORMATION

 

BANKING INFORMATION

Caixa Geral de Depósitos
Praia da Rocha
Residências Portas da Rocha, Lote 4 - Lojas 4, 5
Tel: +351 282405380
Monday to Friday from 8:30 to 15:00
 
Portimão
Rua Júdice Biker, 2
Tel: +351 282490000
Monday to Friday from 8:30 to 15:00
 
Quinta Do Amparo
Avenida 25 de Abril, Lt 16
Tel: +351 282400370
Monday to Friday from 8:30 to 15:00
Millenium BCP
Portimão Sapal
Rua Júdice Biker,39
Tel: +351 282002080
Monday to Friday from 8:30 to 15:00
 
Portimão Rocha
Avenida V6,Lt 1,Lj 104
Tel: +351 282002010
Monday to Friday from 8:30 to 15:00
 
Portimão Centro
Largo Jose Libanio Gomes nº 1 and Praça Teixeira Gomes nº7
Tel: +351 282002090
Monday to Friday from 8:30 to 15:00
 
Santander Totta
Largo 1º de Dezembro, 15
Tel: +351 282430300
Monday to Friday from 8:30 to 15:00
ATMs generally accept Visa and MasterCard and dispense Euros. Note:Be quick removing your card otherwise the machine may keep it!
 
What are the banking hours?
Info on top
Please note: In order to exchange money at the bank you need to present yourself with a valid passport.
Do venues accept international credit cards? Are there ATMs at the beach clubs?
Yes. We recommend that you contact your bank and set a travel notice on the credit card(s) you plan to use while traveling prior to travel.  You must also always present valid identification to use a credit card, which the venues will require a copy of.
 

EMERGENCY PHONE NUMBERS FOR CREDIT CARDS

American Express: lost or stolen card, +351 211 135 410 (call collect)
MasterCard: +1 636 722 7111
Visa: +1 303 967 1096 or +1 410 581 38 36 (call collect)
Western Union: Banamex, 01-800-800-3930; HSBC, 984-873-0064 and 984-873-1536

TAXES

A 23% value-added tax (VAT), called IVA (Imposto de Valor Acrescentado), is included in most goods and services, and 13% in restaurants.

Upon departure, tourists outside European Union can receive a refund on the VAT they paid on some merchandise by presenting their receipts to customs for verification. Hotels, restaurants or rentals, are not included.

TELECOMMUNICATIONS

The country code for Portugal is +351 and the area code for Portimão is 282. Portimão phone numbers have nine digits, as Portuguese main cities. For national directory assistance dial 118. To place an international call dial 00 + country code + area code + local number. To make a local call within Portimão just dial +351 + the nine digit number.

To call a Portugal cell phone number dial +351 + number. To call long distance within Portugal dial 351 + area code + local number.

Portugal Telecom (PT) is the country’s national telecommunications company. Public pay phones do accept coins. Prepaid PT cards, which allow you to make local and long distance calls from any public telephone, as well as offering prepaid Internet access, are available at PT stores (Tel 800 202 202) and authorized dealers, such as newsstands and convenience stores, displaying the PT logo. Insert the card into the slot, switch the instructions to English, French, German or Spanish, and follow the voice prompts.

Cellular service is available all over Portugal. Check with your service provider to see if they have a roaming agreement with a company in Portugal.
 
Is there a lost and found?
There is at most BPM venues, as well as BPM Box Office and BPM Store. Speak to a manager.

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